KitchenAid 20 cu. Ft. 30-Inch Width Standard Depth French Door Refrigerator with Interior Dispense - Black Stainless Steel with PrintShield™ Finish

I purchased four new appliances, all KitchenAid brands, which were delivered in September. I went with KitchenAid because my last dishwasher and range were KitchenAid products and my appliances were all 24 years old. They were still working when I got my new ones. I like my other new appliances but do not like the refrigerator at all. Since it was a special size because of the limited space I had for a refrigerator, I never got to see it, only saw a picture of it which wasn't helpful at all. I have had the service people out here three times in less than two months to fix problems with it. The drawer doesn't stay closed inside which was looked at by two different people and it still isn't right. It keeps popping open because accordingly to the service man, its the way its made in the back that forces it to pop open. The dividers that fold down for taller items is worthless. When they are down, it takes up room on the shelf beneath it and its impossible to get anything to high to fit on that shelf. One of the shelves has the drop-down the whole length of the shelf and the other one is a partial drop-down. This one is much worse because with it being a partial drop-down, the divider in the middle takes up even more room and the middle of the shelf for storing items is pretty much worthless for anything. I did call KitchenAid on this and requested whole complete shelves without any drop downs and they quickly sent them out to me. i was very happy with their customer service and their prompt attention to my concerns. The side rails that holds the shelves are made of very cheap plastic that keeps moving every time you open one of the drawers which is very annoying. The workmanship and quality of this product is not good. I would not recommend this product to anyone. When I look at other refrigerators on the market, they are made much better than this KitchenAid which surprises me because their other products appear to be very good quality.

This refrigerator is everything I wanted! Love the lower level freezer drawer. It's big and room and the built in ice maker makes tons of ice. The double doors on top are perfect for my small kitchen. Shelves and drawers are easy to adjust exactly the way I wanted. Clear drawers make it say to see what is stored inside. It fits onto the space snugly and is so much more attractive than the one it replaced.

I finally got it and I like it. The only problem is that it is noisy when it recycles!!

like the color

I really wanted the black stainless but have limited space. The double door model is the only style available in that finish. It gets a little narrow for opening the doors. Companies need to realize that people want these higher end finishes but don't always have the room to buy the large sizes. I would have preferred a single door on top with the bottom drawer freezer. Overall Happy with the finish and features.