KitchenAid 24" Wine Cellar with Glass Door and Wood-Front Racks

My husband and I purchased two of these wine cellars - we use one for wine and the other we removed two shelves and use it as a cooled pantry - the perfect temperature for cheese, butter, fruit, vegetables etc. Love them!

This product came with the house when it was built in 2008. It lasted 3 years and then stopped working. We paid someone to come recharge the refrigerant, that lasted 6 months and died again. I agree with other reviewers, looks nice, but reliability is bad. For the cost to repair this unit, we can buy a brand new one. I wish Kitchenaid would stand behind these expensive appliances that they make and take care of their customers.

KitchenAid Makes this claim right on the product description page and it is 100% false. "46 Wine Bottle Capacity Provides large capacity to easily chill and display a full selection of wines." It may hold 46 bottles but all have to be mini-skinny bottles and NOT the "full selection" because if you want champaign or pinot noir any bottle slightly different size, you have to remove racks. Not adjust racks, REMOVE RACKS. See previous reviewer who states the same (I've cut and pasted relevant portion below) which basically states that bottles over a certain circumference do NOT fit. What KitchenAid is advertising is false. "2) The drawer immediately below the display panel does not provide sufficient space for average size wine bottles. Wine bottles with circumference 25.5 cm and larger may fit in this drawer by deflecting the display panel which is directly above. Placing 4 or 5 average bottles in this drawer results in a press fit situation that tears the bottle label and drags all bottles to the back of the drawer when it is opened." So while the cooler offers an option in set the temperature on the control panel specifically for Champagne, if you want Champagne, you can't adjust the racks to fit, you have to remove an entire rack. Thus NOT a 46 bottle storage devise. Don't buy KitchenAid. They lie in description. They do NOT provide a good customer service experience once it's too late and you have purchased product. Correct customer service is to replace product with one that performs as advertised. Or better yet, retrofit the product so that the racks can be adjusted. But I guess they prefer to lie to you and sell you on max bottles than sell you a product that takes care of you and your wine.

Had one of the units installed ~2.5 years ago. It is a beautiful unit, but it has already stopped working (i.e. not cooling.) While this unit is very nice aesthetically, it is functionally not worth the cost. The support line was no help either and they pointed me to local service companies in the Yellow Pages.

These units are just for looks. And will not work or last. We have had the unit for 5 years and it has never worked correctly and now has quit working all together we have had 2 different Kitchenaid Products and both have had the coil go out at the connection. And of course the are out of warranty now. You would think these products would last longer than a few years. So do not buy these products if you want them to last cause that will not happen. and for the money you would think they would have better quality.